Our online ordering facility allows customers/clients of Recovery Partners (Ryan's Recovery Partners Pty Ltd ABN 33 113 671 695) to pay for events and products using Visa or Mastercard. All transactions are processed in Australian Dollars (AUD).

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

Security Policy

Our online ordering facility is secure as indicated by a padlock symbol in your browser and a https:// web address. Recovery Partners uses 128-bit SSL (Secure Sockets Layer) for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over the connection. This protocol is a standard used by many web sites when you submit confidential information, such as credit card numbers and other personal data. SSL creates a secure connection between your browser and our real-time payment gateway provided in Australia by eWay. No credit card details provided during payment are kept by us. If you have any questions regarding our security policy, please contact customer support.