17 March 2020 posted by Recovery Partners

A recent finding by the NSW Workers Compensation Commission (NSWWCC) awarded $760 000 to the estate of a former Qantas flight attendant who died of a pulmonary embolus, ruling that the man’s death was ultimately the result of a back injury he had sustained at work five years previously. This is a complicated case, so we’ll take a moment to step out the details before discussing the implications.

  • 2005: The worker commenced employment with Qantas.
  • 2010: Before his injury (see next point), the worker had episodes of deep vein thrombosis (DVT) and had undergone gastric banding surgery to address his excessive weight.
  • 2011: The worker was engaged in a training exercise at work when he fell down the galley stairs and broke his back. Between 2011 and 2015, five surgical procedures were undertaken to treat the injury. Qantas accepted liability.
  • 2013: The worker ceased employment with Qantas.
  • 2014: The worker’s gastric band was removed in surgery to treat severe diverticulitis. His level of physical activity was restricted due to the injuries and pain he experienced. This contributed to his gain in weight from 100kg to 134kg in the five years following his 2011 injury.
  • 2016: The worker was found dead in his Melbourne home. An autopsy report found that the cause of death was pulmonary embolus (a blockage of an artery in the lungs). The coroner found that morbid obesity was an indirect contributing factor to the man’s death.
  • 2020: The NSWWCC determined that the man died as a result of his 2011 back injury. His estate was awarded $760 000, in accordance with section 25 of the Workers Compensation Act 1998 (for circumstances in which a worker dies because of their work).

According to the Certificate of Determination (Point 48), the fundamental task in the hearing of the case was to ‘determine whether, on the basis of the evidence, including the expert evidence, there is an unbroken causal chain between the work injury sustained by the deceased worker and his subsequent death, so that one can be satisfied that the death of the worker results from that work injury.’ Qantas argued that the worker’s history of DVT and weight problems were unrelated to his 2011 injury and that his pulmonary embolism was, in fact, due to lower leg clots prior to his death, resulting from his pre-existing DVT.

However, Arbitrator John Isaksen determined that the work injury the man experienced led to his inactivity and subsequent weight gain, which was a contributing cause of the DVT at the time of his death and the resulting fatal lung embolus. It’s a significant part of the finding that the work injury was not determined to be the only cause for the DVT and subsequent embolus, says Shane Koelmeyer, Director and CEO of Sydney’s Workplace Law.

‘It’s well established in case law that medical conditions can have many causes and that won’t preclude a claim from being accepted or compensation awarded.’ Isaksen ruled that there was indeed an ‘unbroken chain of events from the work injury sustained by the deceased worker to the pulmonary emboli which caused his death, which allows me to conclude that the death of the deceased worker on 27 May 2016 results from the work injury sustained on 8 August 2011.’


According to Alasdair Grant, Recovery Partners’ General Manager – Client Relations, this case ‘further highlights the complexity of managing personal injury (that is littered in issues of grey-scale) within a black and white compensation system.’ It’s a point that some in the industry have been highlighting for some time, Alasdair explains. ‘We have long understood that we are managing more than the injured shoulder, back or knee.

Our rehabilitation lens needs to be considerate of the individual in their entirety and how their co-morbidities and health risk factors can impact their recovery.’ So, what does this mean for the industry? Well, says Alasdair, it means that organisations such as Recovery Partners must go even further to demonstrate their understanding of the ripple effects an injury such as this can cause. ‘We already factor the comprehensive causes and effects of injuries into our rehabilitation processes, but we need to make sure we are communicating the importance of this.

Given our understanding of the ramifications of  broader health-risk factors, we’ll continue to work with employers to encourage their proactive support of employee health and wellbeing.’ The proactive part of this equation is key, Alasdair says. ‘We are helping employers to facilitate improved health and wellbeing for employees prior to any personal injury matters.

The net outcome of this is a healthier workforce with less loading factors at the time an injury occurs. This, in turn, should lessen the severity of the potential consequences of such injuries.’ As for whether this determination sets a precedent for other employer liability cases, only time will tell, although Workplace Law Director and CEO Shane Koelmeyer says he believes it’s unlikely. ‘The tragic circumstances of this case are highly unusual and unique,’ Koelmeyer says. ‘Furthermore, the decision was made at the first level (Arbitration) of the NSWWCC. It’s for these reasons that I don’t think this sets a ‘precedent’ or is a decision that will open the floodgates for similar claims.’  


Our services are available nationwide. For more information about our services contact us.

Our consultants love to have a chat, so go ahead and give us a call on 1300 OHS RTW (647 789) or email enquiries@rrp.com.au

162 of 377

Disclaimer – these articles are provided to supply general safety information to people responsible for OHS in their organisation. They are general in nature and do not substitute for legal and/or professional advice. We always suggest that organisations obtain information specific to their needs. Additional information can be found at https://www.safeworkaustralia.gov.au/