6 January 2020 posted by Recovery Partners

The psychological claim management toolkit is designed to assess the effectiveness of the health and safety policy and procedures and its legislative compliance. It provides a means to review employee’s claims helping them see that they are adequately compensated.

The tool is mostly used by organisations with self-insurances to help them meet the standards set by the Commission for the management of workers’ compensation claims. The claims management system within the organisation should be designed according to the Commission’s performance standards and the Safety, Rehabilitation and Compensation Act.

What is a claims management system?

A claims management system encompasses all the elements that constitute an organisation’s management policy. These include the organisational structure, procedures and resources. The toolkit ascertains whether a company has the necessary measures in place to guarantee;

  1. Compliance with relevant legislation as well as the company policy
  2. Identify gaps in the current system for improvement
  3. The claims management tool

The tool is based on the Occupational Health and Safety Management Standards and it assesses management systems based on the following;

  • Commitment and corporate governance
  • Planning
  • Implementation
  • Measurement and evaluation
  • Review and improvement

At Recovery Partners, we provide our clients with an efficient claim management toolkit to control costs and improve operating results.

Our services are available nationwide. For more information about our services contact us.

Our consultants love to have a chat, so go ahead and give us a call on 1300 OHS RTW (647 789) or email enquiries@rrp.com.au

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Disclaimer – these articles are provided to supply general safety information to people responsible for OHS in their organisation. They are general in nature and do not substitute for legal and/or professional advice. We always suggest that organisations obtain information specific to their needs. Additional information can be found at https://www.safeworkaustralia.gov.au/