Confidentiality
All personal information collected during the provision of the Employee Assistance Program (EAP) service will remain confidential and securely maintained, except where:
1) The information is subpoenaed by a court; or
2) Failure to disclose the information would place you or another person at serious risk of harm, or where disclosure is otherwise necessary to lessen or prevent a serious threat to the life, health or safety of any person; or
3) You have provided your prior consent to:
a. provide a written report to another health professional or agency (e.g. your GP or lawyer); or
b. discuss relevant information with another person (e.g. your employer) for purposes such as providing general workplace recommendations or obtaining approval for additional EAP sessions. Any information shared will be limited to that agreed to by you.
4) Disclosure is otherwise required or authorised by law.
Your EAP Practitioner
Your EAP service may be provided by a qualified professional from a range of disciplines, including psychology, rehabilitation counselling, social work, occupational therapy or counselling.
Where applicable, your practitioner will be registered with the relevant Australian registration board or be a member of an appropriate professional association and will practise in accordance with the ethical and professional standards of their profession.
If you have any questions about your practitioner's qualifications, registration or professional membership, please ask your practitioner.
