Rehab and Return to Work QLD


Rehabilitation Return to Work Coordination in Queensland

An employee’s return to work following injury or illness can be a delicate process that needs to be carefully managed. 

A Rehabilitation and Return to Work Coordinator (RRTWC) undertakes important functions to ensure workplace safety following an injury, specific to Queensland scheme requirements. 

Recovery Partners offer a complete RTW Coordination service for Queensland businesses wanting to manage this process efficiently and with sensitivity to the needs of their employees. 

Do employers need a Return to Work Coordinator in Queensland?

In Queensland, an employer must have a workplace rehabilitation policy and an appointed Rehabilitation and Return to Work Coordinator (RRTWC) based in Queensland. 

The RRTWC must be ‘appropriately qualified’ to carry out the role, ensuring they have the knowledge and skills to assist in managing rehabilitation and successful return to work outcomes. Employers with multiple workplaces across the state can appoint the same RRTWC to manage each workplace.

Learn more about Rehabilitation and Return to Work rules in Queensland with our State-specific Guidelines.

RRTWC consultants readily available

Our consultants in Queensland have experience with Rehabilitation and Injury Management, and are dedicated to assisting clients with both early intervention services and return to work processes following a workplace injury.

Understanding and applying relevant legislation and procedures is critical in ensuring your coordinator has the skills to effectively assist injured worker’s rehabilitation needs.

Demonstrate compliance in workers’ compensation applications and the injury management process – appoint a qualified RRTWC with active skills in achieving return to work outcomes.

Get in touch with us today for outsourcing your Rehab needs.

Benefits of outsourced Return to Work Coordination

There are many benefits to having a Return to Work Coordinator. Employers that appoint a third party coordinator, such as Recovery Partners, have access to:

  • A strong understanding of the Return to Work process and what to do following a workplace injury.
  • Dedicated resources, such as triage services, for supporting workers and employers.
  • Early intervention strategies, to quickly diagnose and treat injury, minimising associated costs with compensation and time off.
  • Creating a positive workplace culture, where employees feel safe.
  • Improved communications across treating parties, such as Doctors, Allied Health Professionals and Claims Agents.

With Workplace Injury Management, it is great to be able to turn to the team at Recovery Partners who are able to coordinate for this service support for us. Our experience of working with Recovery Partners to assist injured employees back to work is that they deliver substantial benefits to our people through high quality interactions and an unwavering commitment to best practice care. Being able to call upon an experienced team of Allied Health Professionals is a huge advantage to our business and enables us to continue to focus on core people support functions.

Working with you every step of the way

Our service delivery takes a coordinated approach to involving the following stakeholders and thus we collectively adapt the process and support to meet the needs of injured employees:

• Treating Doctor.
• Treating Allied Health Professionals.
• The workplace.
• Insurer.

Our coordinated approach to Return to Work is an evidence-based practice that offers peace of mind to all involved. With years of experience and a deep understanding of Queensland workplace legislation, our team is equipped to handle all aspects of the Return-to-Work process.

Let’s start a conversation!

Our friendly support team are ready to assist you.
Call us on 1300 OHS RTW (647 789) or email

We welcome your enquiry

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