Return to Work Coordination


Return to Work Coordination

An employee’s return to work following injury or illness can be a delicate process that needs to be carefully managed. Recovery Partners offer a complete RTW Coordination service for businesses wanting to manage this process efficiently and with sensitivity to the needs of their employees. We have delivered RTW Coordination throughout our entire 19 years of service, and continue to deliver outstanding results with our overall RTW success rate standing at 99% for our customers.

[CLIENT SUCCESS RATE] Same Employer 95% and New Employer 89%

Service Delivery

Our service delivery takes a coordinated approach to involving the following stakeholders and thus we collectively adapt the process and support to meet the needs of injured employees:

• Treating Doctor
• Treating Allied Health Professionals
• The workplace
• Insurer

Our coordinated approach to RTW is an evidence-based practice that offers peace of mind to all involved. By taking the time to openly engage with these stakeholders we are able to implement RTW plans that effectively return injured employees back to the workplace in an expedited manner without fear or fuss. Notably, this approach is supported by key regulatory agencies including SIRA NSW and WorkCover QLD.

Learn more about the specific requirements for Return to Work Coordination in South Australia and Queensland.

Did you know that each State has different RTW Guidelines?

We have created a quick state by state reference summary for you.


With Workplace Injury Management, it is great to be able to turn to the team at Recovery Partners who are able to coordinate for this service support for us. Our experience of working with Recovery Partners to assist injured employees back to work is that they deliver substantial benefits to our people through high quality interactions and an unwavering commitment to best practice care. Being able to call upon an experienced team of Allied Health Professionals is a huge advantage to our business and enables us to continue to focus on core people support functions.


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Our friendly support team are ready to assist you.
Call us on 1300 OHS RTW (647 789) or email

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