What is Psychosocial Safety in the workplace?

Maintaining psychosocial safety in the workplace is the law.

Psychosocial safety in the workplace means employers are required to proactively identify psychological hazards within their workplaces and implement practical changes to eliminate or minimise the risk of psychological harm to workers.

Psychosocial safety at work includes:

  • A safe work environment
  • Systems that are clear, easy to use and supportive
  • Safe social systems such as people and relationships. 

Under the model WHS laws, a person conducting a business or undertaking (PCBU) must manage the risk of psychosocial hazards in the workplace.

Psychosocial Safety Services

  • ISO 45003 Psychosocial system gap analysis/ audit
  • Psychosocial/ culture surveys
  • Psychosocial risk assessments and profiling
  • Psychosocial training
  • Policy and procedure development


  • Early intervention and control of Psychosocial Hazards
  • Identification of gaps within systems and process to address and reduce risk of incidents.
  • Reduce absenteeism and increase presenteeism statistics
  • Aligning of WHS and Human Resources to address psychosocial gaps and implement controls.

What are psychosocial hazards?

Psychosocial hazards in the workplace are factors that increase the risk of work-related stress. They relate to demands within the workplace that can be detrimental to an employee’s wellbeing if not appropriately addressed or adequate resources are not available to support the worker. Learn more about psychosocial hazards at work.

The Problem

SafeWork Australia explains that psychosocial hazards can create stress. This can cause psychological or physical harm. Stress itself is not an injury. But if workers are stressed often, over a long time, or the level of stress is high, it can cause harm. 
Psychological harm may include anxiety, depression, post-traumatic stress disorder, sleep disorders,
Physical harm may include musculoskeletal injuries, chronic disease or fatigue related injuries.

The Solution – Psychosocial Safety Services

Ensure your workplace is compliant and your employees are confident in their job.

  • ISO 45003 Psychosocial system gap analysis / audit
  • Psychosocial / culture surveys
  • Psychosocial risk assessments and profiling
  • Psychosocial training
  • Policy and procedure development

The Process

Our approach to Psychosocial Safety is a blend of WHS and Human Resources.  

Auditing and profiling

The audit and gap analysis includes a detailed review of documentation, on-site observation and interviews with staff members. The audit tool will comply with ISO45001 & ISO45003.

The profile will include detailed review of incident reports, hazard reports, grievances, staff satisfaction surveys, job descriptions and EAP statistics. It will also include interviews with workers selected at random, of varied levels within the organisation.

Post analysis

A post analysis briefing as well as reports of findings and recommendations will be delivered, including an explanation of results and areas of improvement.

Free Psychosocial Document Checklist

As part of the process, Recovery Partners reviews and audits policies and procedures. Download our free Psychosocial Document Checklist today. Please note, this checklist is a guide only. 


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